Referrals

Working Together for Better Outcomes.

New Hope accepts referrals from hospitals, clinics, schools, courts, shelters, case managers, families and individuals. Send what you have; records can follow securely.

Two professionals reviewing a referral document together

Anyone supporting the client's care.

  • Hospitals & EDs

  • Primary Care

  • Schools

  • Courts & Probation

  • Shelters & Housing

  • Case Managers

  • Faith & Community

  • Families & Self-Referral

What Happens Next

  1. 01

    Referral Received

    You get an on-screen reference number the moment you submit.

  2. 02

    Clinical Review

    Intake reviews eligibility, insurance and the right level of care.

  3. 03

    Client Contacted

    We reach the client directly, usually within two business days.

  4. 04

    Care Initiated

    The assessment is scheduled and the referring partner is notified.

Submit a Referral

Two minutes now, a reference number on screen when you finish.

Referring party
The client

Client information is protected at every step.

Referral information is transmitted securely, stored with restricted access, and used only to coordinate care. New Hope follows HIPAA and District of Columbia confidentiality requirements, including additional protections for substance use and minor consent records.

Let's get your client connected.

Submit a referral now, or call our intake team to talk it through first.